Frequently Asked Questions

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  • Where are you located?

Our editorial teams work from our offices in the US, Britain and Australia.

  • How many editors work for you?

We have 50+ highly trained full-time editors, who are all well versed, helpful, and invested in our clients’ success


  • Do you do edits on PDFs, pptx?

Yes, we do edits on PDFs, We also work on the following document formats: .docx, .doc, .pptx, .odt, .ftx, .tex, .rtx, .lyx, and .txt files. If your file is in an image format such as .jpeg or .png, no problem! Just reach Us and we’ll create a custom order for you.


  • Can you provide me with an NDA and service document?

Yes, we provide both. Just contact Us if you require these documents. Our support team will email you signed copies of the agreements, which you can cross-sign and send back to us.


  • Do you edit the manuscripts in languages other than English?

We don’t edit and proofread text written in any language other than English. However, only formatting can be done leaving the texts of other languages unedited.